Shipping policy

At Kitchen Tings, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information regarding processing times, shipping times, and order tracking.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received and verified.

Please note:

  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • During periods of high demand, processing times may be slightly extended.
  • Customers will receive an order confirmation email once their order has been placed.

Shipping Times

International Shipping

Estimated delivery time: 7–12 business days

Delivery times may vary depending on:

  • Destination country
  • Customs processing
  • Local postal services
  • Weather conditions
  • Peak holiday seasons

While most orders arrive within the estimated timeframe, occasional delays outside of our control may occur.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us immediately. Once an order has been processed or shipped, we may be unable to make changes.

Lost or Delayed Packages

If your package appears to be delayed beyond the estimated delivery window, please contact our customer support team. We will work with the shipping carrier to investigate the shipment and provide updates whenever possible.

Kitchen Tings is not responsible for delays caused by customs inspections, weather events, carrier disruptions, or other circumstances beyond our control.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges, if applicable, are the responsibility of the customer and are not included in the product or shipping price.

Contact Us

If you have any questions regarding your order or shipping status, please contact our customer support team through our Contact Us page.

Thank you for shopping with Kitchen Tings. We appreciate your business and look forward to serving you.